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Privacy Policy

This is an online privacy policy (“Policy”) of the website www.ithinkpets.com (ithinkpets/Website/We/Our/Us”) served by Barkstore Pvt Limited, a company incorporated under the Companies Act, 2013, having its Registered Office at 1007,Plot No 100, Sector 54 , Golden Jubilee Corporation Society Pvt Lts, Sector 54, Gurgaon , Haryana, India – 122001 (“Owner”).

Ithinkpets aims at safe-guarding the confidentiality of our customers and site visitors (“You/Your/Yours”). The Policy hereby governs the privacy of the personal information i.e. any information that identifies or can be used to identify, contact or locate the person to whom such information pertains (“Personal Information”).

The way ITHINKPETS collects, receives, possess, stores, deals, handle and protects the User’s Personal Information is detailed within this Policy. ITHINKPETS and its Owner take a proactive approach to ensure that the necessary steps are taken to protect the privacy of its User throughout his/her experience on ITHINKPETS. The Personal Information collected and maintained by ITHINKPETS shall be subject to the version of this Policy. We hereby declare that your details will not be disclosed to any third party unless it is required to provide a service to you. Please go through the below mentioned Privacy Policy points carefully. By accessing our website, you acknowledge reading and understanding the policies, and hence agree to be bound by the terms stated below.

  1. CONSENT

The User visiting ITHINKPETS does so at their own discretion and agrees to give their informed consent prior registering with us. Your personal details (name, location, e-mail address, debit/credit card information) will not be sold or rented by us to any third party without your consent. Though we reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure; we will not disclose your name, address and other information which identifies you personally to any third party without your consent. However, we hold no responsibility for any action of third party that may have directed you to our website.

  1. COMMUNICATION & MARKETING

If you become a registered member of ITHINKPETS, you will be able to receive promotional emails regarding latest offers and discounts from us. You may also receive such communication if you have made a purchase as a guest user.

Please note that in case you don’t wish to receive such e-mails, you have the full liberty to opt-out of such communication any time

COOKIES

We use cookies and other similar technologies to store certain types of information each time you visit any page on our website. This enables us to determine what portions of this website are most appropriate for your needs and to serve advertising banners to you. You may choose to decline cookies, but this would disable the scope of experiencing the entire feature of the website. Hence, we recommend that you leave them turned on.

  1. MODIFICATIONS

ITHINKPETS endeavours to improve and modify its Services including the Privacy Policy from time to time. All such changes, modifications, adjustments, amendments and alterations shall be duly notified by ITHINKPETS however, it is the responsibility of the User to keep themselves updated regarding such modifications. Therefore, ITHINKPETS in no case shall be held liable for not updating the User on timely basis. It is the responsibility of the User to keep a regular check on any notifications/update on ITHINKPETS and to keep themselves informed regarding such modifications which shall be displayed on the Website.

  • CONFIDENTIALITY

The User agrees to give their expressed consent prior to their registration on ITHINKPETS. The Users are solely responsible for maintaining the confidentiality of the password of their registered account and for all other sensitive information provided by them on ITHINKPETS. The Users are permitted to review the information provided on ITHINKPETS and shall be able to seek correction, amendments, or deletion of their Personal Information where it is inaccurate.

  • DISCLOSURES OF YOUR INFORMATION

We may share your personal information with our other corporate entities to:

  • correlate related or multiple accounts to prevent abuse of our services;
  • facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity;
  • should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information;
  • As we use third-party service providers to serve ads on our behalf across the Internet, they may collect anonymous information about your visits to our website, and your interaction with our products and services to target advertisements for goods and services. No personally identifiable information is collected or used in this process.
  • USAGE OF DEMOGRAPHIC AND PROFILE DATA

We use your personal information to:

  • provide the services you request;
  • to resolve disputes & troubleshoot problems;
  • promote a safe service;
  • measure consumer interest in our products and services;
  • inform you about online and offline offers, products, services, and updates;
  • request optional online surveys

Please note that we will provide you the ability to opt-out of such uses.

  • THIRD PARTY LINKS

You may be linked to our website from our advertisers, network partners or any other third party. We hereby declare that we hold no liability or responsibility for the ‘Privacy Policies’ and ‘Terms & Conditions’ of these web sites. Please read their policies carefully before sharing any of your details.

  • SAFETY OF PAYMENTS

ITHINKPETS ensures in taking every possible precaution in protecting its User’s Personal Information. When the User enter sensitive personal data such as Bank account details, credit card or debit card details or any other payment instrument details for registration is shared on ITHINKPETS , the said information gets encrypted and is protected with a trusted encryption software on ITHINKPETS. However, the User shall be solely responsible for providing their credit cards, debit cards and/or such other forms of instruments or documents for making such transactions. ITHINKPETS takes no responsibility or liability for an improper use of any information relating to the usage of credit cards/debit cards. If the Users have any query regarding the security of their Personal Information provided to ITHINKPETS, the Users are free to contact ITHINKPETS at the given address on the Website.

  • PRIVACY RELATED INQUIRIES AND COMPLAINTS

ITHINKPETS fully complies with all the Indian Laws applicable and takes its User’s privacy concerns seriously. In case the User believes that ITHINKPETS has not complied with this Policy with respect to their Personal Information or in case the User have other related query or concerns, they may write to the address given below. Any complaint or concern with regard to the access, usage, content, comment or breach of the Terms of Use shall be addressed to the designated Grievance Officer of ITHINKPETS. The complaint shall be registered through a phone call or by sending an email to the respective email id of the Grievance Officer given below:

Phone number :- +91 99109 01511

Email – sales@ithinkpets.com

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